Building internal capability
One of the challenges of operating a modern ERP application successfully is retaining the right internal skills, not only to support day-to-day operations, but also to provide a platform for further growth. Due to the huge costs associated with maintaining a full internal ‘standing army’ to support your ERP initiatives, most companies rely on a handful of multi-skilled individuals to look after all aspects of the ERP environment.
Vanilla Solutions can support your business by providing ad hoc mentoring services to your internal ERP team. For instance, you might have a support analyst who is proficient in SQL but needs to make his first steps into developing with PL/SQL? Or you might have an administrator who needs to understand how IFS/Connect works in order to support a new integration project? The aim here is to selectively provide just the additional skills you need.
Observing the 80/20 rule
A common comment with technical training goes along the lines of ‘yeah, bits of the course were useful but I already knew quite a lot of it’. At Vanilla Solutions, we recognise this and rigorously apply the 80/20 rule when setting up our technical mentoring sessions. This rule, otherwise known as the Pareto principle roughly states that 80% of the effects come from 20% of the causes. To apply this to your training needs, we will interview your delegates and work out what they already know. We’ll then put a bespoke schedule together to ensure that you get focused support in just the areas you need.
In business terms this means that by focusing on just the ‘causes’ that matter, we can give you the results you need for a fraction of the cost. It’s all about value.
To find out more about our services,
call us on 0845 388 3936 or Email us today.